Make sure you do the following:
- Take photos or a video of your item before it goes out on rent. These need to be timestamped so we recommend taking them on a smartphone where timestamps are automatically encrypted.
- If your item has a core function you need a video of this working. Eg. if it’s a drone - a video of it flying. Or if it’s a mixer - a video of it in action where we can hear the sound. This way if there is no external damage but it stops working you can prove it was working immediately prior to the rental.
- If your item is returned damaged you must notify us within 24 hours of the end date of the rental.