1. Fast Responder
In order to have the Fast Responder badge attributed to your profile page, our algorithm measures your response rate in two areas:
-Speed of response to messages
-Speed of response to rental requests
In both areas, the response rate is measured on occasions where your item is and is not available. That means that even responding swiftly with a ‘sorry, it’s not available this time’ could make the difference between badge and no badge!
⅓ of rentals on Fat Lama are booked on the first day of the rental period and the platform is designed to facilitate ‘on demand’ access. A quick response to indicate availability really helps borrowers move on with their search and waste less time searching elsewhere.
NB: if a request is made on an item of your which is not available, it’s up to you as the borrower to click the ‘Item Not Available’ button from the link in your Dashboard.
2. Reliable Lender
Quite simply, the Reliable Lender badge demonstrates that you’ve made at least one successful rental before.
3. Super Lender
Users with a Super Lender badge are veterans of the game, with at least 5 successful rentals under their belt.
What Difference Do Lender Badges Make?
In short, badges improve your chances of getting requests on your items.
Your Lender Badges are visible on the Browse Listings page.
Firstly, profile badges are taken into account in our search algorithm; your items are more likely to be shown to a potential borrower if the system can see that you’ve got a track record of previous rentals and a fast response rate.
Secondly, your badges will be displayed next to your listing in the browse function. This means that prospective renters can see at a glance whether you’re likely to get back to them; in turn, they’re more likely to get in touch with you, or even submit a request.